• 703-787-0357
  • 1-800-296-7508
|
Quote Cart :  (0) Cases

Vision & Values

VISION
VISION

For years, the tableware marketplace was an unchanging world of 10” round plates.
With a radical new vision of what’s possible and a fanatical commitment to customer service, we changed that.

INNOVATION
INNOVATION

Since our introduction of the Accentz™ Collection in 1997, we’ve offered chefs a variety of new canvases on which to present their culinary art.

INTEGRITY
INTEGRITY

Nothing is more important than our promise, so when we launched our exclusive ranges of “bone china” in 2000, they were genuine bone china with 45% calcium phosphate.

LOYALTY
LOYALTY

We value our relationships with customers, suppliers and partners, and we honor them by treating others as we wish to be treated.

CCS
CCS

Our extreme commitment to Complete Customer Satisfaction (CCS) is the hallmark of the Fortessa Tableware Solutions Experience and the basis of our long-term customer relationships.

LEADERSHIP
LEADERSHIP

Since our inception in 1993, we have forged our own path, questioned the way things were done, and developed superior practices and processes to improve our offering.

QUALITY
QUALITY

No short cuts, no compromises, no “just good enough.” Every one of our products leads its category for quality, design and durability.

VALUE
VALUE

Innovations such as factory-direct service and global manufacturing have enabled us to offer quality products for the best possible prices.

SERVICE
SERVICE

Fanatical customer service isn’t a phrase, it’s a daily challenge.
It has always differentiated us from our competition.